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© 2024 GRIT. All rights reserved.
© 2024 GRIT. All rights reserved.
Our customers love talking about their experience with us
HERE ARE SOME OF THEIR STORIES...
Tamara Mooney
Appointment Center Manager at Cowleys Pest Services
We have been using GRIT for a year now! It was a great upgrade from the service we previously used. GRIT has been more than an answering service- they are more of an extension of our company. The agents are well versed- in not only customer service but Pest Control! ...always responsive and on top of communication in regards to our needs here at Cowleys. I know if I ever have an issue- I can call over and have it handled right away! I highly recommend GRIT!
Mat Ledyard
Owner, Black Dog Pest Solutions
They have been great to deal with. My pest control business is growing fast and I needed to take some work off my plate. Grit is helping us grow and freeing up my time to get other things done.
Bernard K Black
Owner, Black's Pest Services
Their expertise in customer care and phone communications is top-notch. We threw them a curveball with our antiquated CRM system, but they've been unwavering in their support as we transition to a new one. Despite the quirks of our unique setup, they seamlessly coordinate with our team. And while our customers have definitely noticed the change in our call service, it's been nothing but positive feedback. If your pest business could benefit from some extra support, Grit is the team you want in your corner!
Makenna Morales
Manager, Natura Pest Control
A tremendously helpful company, great response time and communication! I Have loved working with them!
Tabitha Williams
Operations Manager at Sprague Pest Solutions
GRIT has been the BEST hands down!! We have tried quite a few other services and our clients always knew they weren’t speaking to us directly. Since partnering with GRIT our clients receive the same experience no matter who answers their call. GRIT is a reliable solutions based company with a personal touch that lets you know they care about your clients experience just as much as you do. With 19 Branches across 7 states, pest pressures are different and each branch is a bit different. GRIT has done a phenomenal job understanding the nuance in each branch and helping come up with ways to ensure our customers receive what they need when they need it. The constant communication is much appreciated which contributes to their flawless execution. My organization couldn’t be happier with GRIT!
Scott Brown
Owner of Mosquito Rx
We’ve been working with Grit for four years now. They have been an indispensable partner on our path to growth. From account management to the folks taking calls, it always feels like we we’re on the same team working towards the same goals. As the owner of a small company it can be really hard to let go of the reigns of certain aspects of your operation. Especially so at the level of owner operator. You are often the value you are selling. However, working with Grit has allowed me to focus on quality service and growth. Now as we grow, it feels good to have a trusted and knowledge partner who understands our business and the services we provide. What at once felt like a luxury is now a crucial tool whose value is obvious. I love my partner in Grit and highly recommend them to anyone looking for pest control specific call support.
Drew Denton
Manager at Anchor Pest Control
Our company started using GRIT this year and it has made such a difference in our after hour sales and communication. …I would definitely recommend this company!
Jimmy Hurst
Owner of Hurst Pest Services, Inc.
Grit PPO has taken my business to the next level. I never miss a call from a customer. They are very professional and knowledgeable when handling calls from my clients. I’m very satisfied.
Sharee Hixson
President, ReeSource Pest, Inc.
We know our customers are in good hands when we need to step away for meetings, events etc.. The Grit team is very professional and they provide a great service.
Bryce Pickett
Owner of Pickett Pest Control
We have been using GRIT for over two years now and are very happy with the service. They are very responsive and want to make the experience as perfect as possible. The fact that they plug directly into my work order management software makes everything a breeze. Highly recommend.
Jeff Schumacher
Manager at All Safe Pest & Termite
Great Experience! Knowledgeable staff that understand the industry. They treat customers with care. Highly Recommended!